Privacy Policy

Introduction

Welcome to https://christian-couples-counseling-gilbert.couplesresilience.com (hereafter referred to as “Christian Couples Counseling Gilbert,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://christian-couples-counseling-gilbert.couplesresilience.com.
Any mobile applications or software we develop and make available for download.
Online services offered through our platform, such as counseling sessions, workshops, or community forums.
Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party websites or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in the following scenarios:

Using Our Applications and Services: When you sign up as an authorized user or access our services, we collect and process the personal data necessary for providing these services.
Visiting Our Websites: Every time you visit our websites, we may use cookies (as detailed below) and record your IP address, browser type, referring/exit pages, and platform type to analyze site traffic and improve user experience.
Communication with Us: We communicate with users through various channels, including email, phone calls, text messages, and newsletters. You can opt-out of receiving certain communications at any time by following the unsubscribe instructions provided.

Personal Data Collection

We collect a variety of personal information to enhance your experience, improve our services, and comply with legal requirements. This includes:

Account Information: Your name, username, email address, and password (hashed and encrypted).
Payment and Financial Details: Credit/debit card numbers, billing addresses, payment history, and financial transaction data.
Purchase Data: Items purchased from our online store, quantities, and purchase timestamps.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and phone model details (used for analytics).
Location Data: GPS coordinates or address data when you access our services or interact with our location-based features.
Feedback and Reviews: Comments, ratings, and suggestions provided by users regarding our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect your profile information, including name, email address, and public posts.
Product Interactions: Data on how you interact with our digital products, such as session duration, features used, and feedback provided.

We gather this data through direct user input forms, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering services or analytics.

Cookies and Tracking Technologies

Christian Couples Counseling Gilbert uses cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation work as intended.
Preference Cookies: Cookies that remember your settings and preferences, such as language, display density, and ad choices.
Analytics Cookies: Used to collect information about how visitors use our site, including pages visited, time spent, and referral sources. We use this data for analytics purposes and to improve the website’s performance.

You can manage non-essential cookies through our Cookie Manager, which allows you to customize your preferences. Please note that disabling certain cookies may impact your user experience on our site.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or for legitimate business reasons. Once the data is no longer needed, we securely delete it from our systems and records.

Children’s Privacy

Our services are not intentionally targeted at children under 18 years of age. We do not knowingly collect personal information from minors without parental consent. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Data Rights (Depending on Your Location)

Your privacy is protected by various laws and regulations, and you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its processing details.
Rectification: If your data is inaccurate or incomplete, you can ask for corrections to be made.
Erasure (Right to be Forgotten): Under certain circumstances, you can request that we erase your personal data.
Restriction: You have the right to restrict the processing of your data in specific situations, such as when you contest its accuracy or the lawful basis for processing.
Portability: In some jurisdictions, you can receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific or all purposes.
Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your data protection rights.
Apples and Complaints: If you believe your privacy rights have been infringed, you have the right to lodge a complaint with your local data protection authority or contact us directly.

Changes to Privacy Policy

Christian Couples Counseling Gilbert reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information on our data handling practices.

Contact Us

For any questions regarding this policy, or to exercise your data rights, please contact us:

Email: contact@christian-couples-counseling-gilbert.couplesresilience.com
Postal Address: [Insert Address]

We are dedicated to addressing your concerns and ensuring the protection of your personal information.